I've used Photoshop Elements 6 for quite some time to import pictures taken on my iPhone. Now that I have the new iPhone 3GS which takes videos, it would be nice to import them, just as I import the still pictures.
But if there are videos on the phone, when the import program starts (equivalent of clicking Files, Get Photos and Videos) I get a message that says ''this device does not contain any supported media''.?I don't understand why. Interestingly, if I use WIndows explorer, and manually copy the video files from my iphone to a directory on my hard drive, I can then use the import program (File, Get Photos and VIdeos) and import those videos from a directory on my hard drive.?
Does anyone have an idea as to why it won't import the files directly from the phone?
Thanks
Ken
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